- Mr Plane Guy
- 2 days ago
- 7 min read
Review: Clubrooms Heathrow Terminal 3, So Much Potential, So Little Service
By Mr Plane Guy Plane Travel News & Reviews with Altitude
Disclosure: This post may contain affiliate links. I might earn a small commission if you click and buy it helps keep this blog running (and fuels my habit of overpriced airport lattes). Thanks for your support!
Clubrooms Heathrow Terminal 3 promises a first-class pre-flight experience for Priority Pass and No1 Lounges guests, but does it actually deliver? I checked in to find out.
Location and How to Get There
The Clubrooms Lounge at Heathrow Terminal 3 is located airside, after you’ve cleared security. Simply follow the walkway to the left of World Duty Free, then look for signs marked “Lounge F” and Gates 13–22. The lounge sits one floor up, you can take either the stairs or lift to reach it.
It’s open daily from 05:00 to 21:00. Personally, I’d keep walking though, and head straight to the No1 Lounge instead, it’s on the same corridor and, in my experience, a much smoother start to your journey here's why. Read my full No1 Lounge Heathrow review here.
First Impressions: A Promising Start That Fell Apart Fast
Oh dear, I wanted to love it, I really did. I’ve always been a fan of Clubrooms at Gatwick (More about that here), where the experience actually feels premium, but Clubrooms Heathrow Terminal 3? That’s another story.
A 10–12-minute wait just to get in set the tone. Then another 16-minute wait for my first drink, a supposed espresso martini served in a grubby wine glass. It was actually just weak coffee trying to pass as a cocktail.
The décor, to be fair, is beautiful, modern, stylish, on-trend the kind of place that could be wow. Unfortunately, it’s clear from the moment you sit down that the service simply can’t match the aesthetic.
Lounge Layout & Atmosphere: More Hospital Ward Than Haven
The entrance setup didn’t help either. It felt like walking into a hospital to get my verucca sliced off, sterile, narrow, cluttered, and anything but relaxing.
Inside, the “intimate” layout translated to tables so close I could practically share elbow space with the guy next to me. Forget pre-flight calm; it was more like fighting for the middle armrest on Ryanair.(whoever is in the middle gets it right?) I mean I felt like I was sat with the couple next to me anyway, I know all of their plans for their conference in Nashville and heard that they were also having a lot of problems ordering anything and a long wait from apologetic staff.
You could feel the stress in the air. The staff were visibly overwhelmed, dashing between tables, juggling orders, and trying to put out customer-service fires left, right, and centre.
To be fair, Clubrooms Heathrow Terminal 3 is still quite new, so maybe it’s going through teething problems. But it’s hard to ignore that the service design just can’t handle the capacity in its current state.
Food & Drinks at Clubrooms Heathrow Terminal 3: Premium Promise, Average Plate
The menu promises “all your favourite lounge facilities in an intimate setting.” Intimate, yes, relaxing, not quite.
There wasn’t much choice for vegetarians, and what I ordered felt familiar. The Mexican Bowl was almost identical to what’s served next door in the No1 Lounge Heathrow Terminal 3, just presented in a china bowl with a dollop of guacamole. I know, guac is extra, but it’s not worth paying the upgraded supplement for this lounge, it simply didn’t stand out.
When it finally arrived, the portion was small and bland. A quick apology from the frazzled staff member, and she ran off before I could even ask for cutlery or a drink as my dirty martini hadn’t made it to the table before my Mexican Bowl did! Mañana (🙄rolls eyes.)
Facilities & Comfort: Clean Toilets, But Little Calm
Let’s start with the positives. The toilets were clean (a relief, quite literally), and there was a plug socket at my table, so at least my phone recharged while my patience ran flat.
The views? Dull grey rooftops of Terminal 3, not quite the escapism you’re hoping for before take-off.
Clubrooms Heathrow Terminal 3
Clubrooms Wi-Fi, Power & Productivity
Unlike some other premium lounges at Heathrow, Clubrooms Heathrow Terminal 3 doesn’t have its own dedicated Wi-Fi network. You’ll be relying on Heathrow Airport’s general Wi-Fi, which is fine for casual browsing but not exactly fast enough for uploading reels or travel content.
There’s potential here: the Clubrooms decor is elegant, the music was pleasant, and it could become a peaceful spot once service stabilises. But right now, it’s a stylish space still learning how to deliver a premium experience.
Is Clubrooms Heathrow Terminal 3 Worth It? My Honest Verdict
For a lounge that charges an extra supplement compared to other Heathrow Terminal 3 lounges, this was a huge let-down.
It’s champagne décor, weak coffee delivery, quite literally. I wasn’t expecting business-class service, but I also wasn’t expecting what felt like Stansted Wetherspoons on a Friday morning. Oh btw here is my Stansted Escape Lounge review if you're ever flying from London Stansted.
That said, I’ll give them one thing, the space does have potential. It’s beautiful, smells amazing, and once they fix staffing, it might actually become one of the better Heathrow lounges.
I’ll be back later this year to see if things improve, because if they can match the decor with good service, Clubrooms Heathrow Terminal 3 could easily climb the ranks.
⭐ 1/5 Plane Bad (for now).
Best lounges at Heathrow Terminal 3 → this post
Save your Credit Card flying Points and skip the supplement, and head to one of these instead:
No1 Lounge Heathrow Terminal 3 Review relaxed, reliable, and far better cocktails.
My Lounge Heathrow Terminal 3 casual, modern, and great if you’re travelling light.
Plaza Premium Lounge Heathrow Terminal 5 Review still my personal favourite at Heathrow.
Why Priority Pass Is Worth It (Updated 2025)
Even after this experience, Priority Pass remains my go-to for airport lounge access worldwide. One disappointing visit doesn’t change the fact that it’s phenomenal value when used right.
With Priority Pass, accessing lounges like Clubrooms, No1 Lounge, or Plaza Premium is quick, easy, and affordable. The 30% off exclusive offer makes it even more tempting to upgrade your pre-flight experience.
Here’s what makes having a Priority Pass worth it:
Global Network: Access over 1,700 airport lounges and travel experiences in 725 airports across 145 countries, from New York, Tokyo or Luton Airport.
Premium Credit Cards: Many cards (like Amex Platinum or HSBC Premier) include free Priority Pass membership.
Free Guest Passes: Some plans and credit cards include complimentary guest visits, ideal if you’re travelling with a partner or friend.
Member Discounts: Save on airport dining, spas, and even airport retail.
Flexible Plans: Choose from Standard, Standard Plus, or Prestige memberships depending on how often you fly.
Digital Card Access: Members can access their digital membership card for faster entry via the Priority Pass app.
Ready to Upgrade Your Airport Experience?
Whether you’re a frequent flyer or just like to make the most of your travel day, it’s an unbeatable upgrade.
Complimentary Benefits: Enjoy free food, drinks, Wi-Fi, and even unwind in sleep pods at select airports.
Member Discounts: Save on airport dining, spa treatments, retail, and more.
Flexible Options: Whether you travel occasionally or frequently, there’s a membership tier designed for you.
AIRPORT LOUNGE MEMBERSHIP PLANS
Plane Tip: Check which membership tier fits your travel style, Compare Plans Here
Plan | Best For | Price (First Year) | Member Visits | Guest Fee |
Standard | Occasional traveller | £69 | £24 per visit | £24 |
Standard Plus | Regular traveller | £259 (includes 10 free visits, then £24 thereafter) | 10 free | £24 |
Prestige | Frequent flyer | £419 | Unlimited | £24 |
👉 Don’t forget to use the 30% off these prices with my Priority Pass discount and thank you for flying with us! ✈️
Even if you only travel four or five times a year, the cost per visit quickly becomes worth it especially at airports like Heathrow, where a coffee and sandwich can easily hit £20.
Priority Pass is the world’s largest independent airport lounge program, starting from just £69 a year.
The lovely people at Priority Pass have given me a 30% off code, making it just £48, but be quick, it won’t last long!
(affiliate link, helps keep this blog cruising at 35,000 feet, so thank you!)
Quick Recap Clubrooms Terminal 3 Heathrow Review
If Clubrooms Heathrow Terminal 3 can iron out its service wrinkles, it has the potential to be great, but right now, Priority Pass gives you access to far more consistent lounges like Plaza Premium, Club Aspire, and No1 Lounge.
Priority Pass remains the most flexible, cost-effective way to enjoy business-class comfort without the business-class fare.
Final Boarding Call, Clubrooms Terminal 3
If Clubrooms Heathrow Terminal 3 can fix its staffing, service design, and consistency, it could easily become one of the best lounges at Heathrow Terminal 3. Right now, though? It’s all potential and perfume, but no polish.
Priority Pass gives you access to far more consistent lounges like Plaza Premium, Club Aspire, and No1 Lounge, and Priority Pass remains the most flexible, cost-effective way to enjoy business-class comfort without the business-class fare.
👉 Don’t forget to use the 30% off these prices with my Priority Pass discount, and thank you for flying with us!
London Heathrow Lounge Reviews:
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Hello, I’m Paul a professional jet-setter and all-around plane travel pro. After 15 years working in and around planes, I became a flight delay expert at a London Airport and mastered plane travel hacks, a PLANE flight expert with BIG travel plans but small carry-on.
Now, I share PLANE travel news, tips, reviews, and deals with honesty, humour, and zero baggage! Thanks for reading Review: Clubrooms Heathrow Terminal 3, So Much Potential, So Little Service.