- Mr Plane Guy
- May 30
- 8 min read
Updated: Nov 26
Review: Plaza Premium Lounge Heathrow Terminal 5, My Favourite Terminal 5 Lounge
By Travel Expert and Airport Lounge Prosecco Sampler, Mr Plane Guy
Disclaimer: This post is sponsored by Priority Pass. I may earn a commission if you sign up through my link, which helps support my travel blog. Thank you for your support!
Let’s be honest, navigating Heathrow can feel like a marathon. Whether it’s long check-in lines, chaotic security checks, or trying to find a seat in the terminals hustle and bustle, it can all get a bit much. That’s where the Plaza Premium Lounge at Heathrow Terminal 5 comes in.
I recently had the chance to check out this lounge, and it might just be one of the best airport lounges at Heathrow!(well maybe terminal 5) Spacious, spotless, and oh-so-comfortable, thanks to my Priority Pass, getting in was a breeze!
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Location and How to Get There
The Plaza Premium Lounge Heathrow Terminal 5 is conveniently located on Level 2 in the Departures area. After passing through security, just follow the signs for lounges, and you’ll spot it.
It’s open daily from 5:00 am to 10:00 pm.
Plane Tip: If you have a Priority Pass, you can skip the hassle and walk right in. I barely waited a second before being welcomed inside. No queues, no stress, just straight into lounge mode!
First Impressions: Space and Ambiance
First off, this place was a MUCH BIGGER SPACE than I was expecting. The moment I walked in, I was greeted by an airy, open layout that instantly felt relaxing. Unlike some cramped airport lounges at Heathrow, the Plaza Premium Lounge has plenty of seating options – from comfy armchairs to tables perfect for eating or working.
What stood out most was the cleanliness I didn’t spot a single uncollected plate or cup, and the staff were constantly tidying up without being intrusive.
Personal Experience: From Entry to Relaxation
After my swift check-in, I took a minute to take it all in. The first thing that hit me was how calming and stress free it felt compared to the terminal outside. I found a comfy seat and took out my laptop to catch up on emails, the Wi-Fi was reliable and noticeably faster than the terminal's public network. Unlike other Heathrow Airport Lounges, Plaza Premium have their own super fast reliable wifi.
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As a travel content creator, I often need to stay connected, and having reliable internet is a game-changer. The dedicated Plaza Premium Lounge Wi-Fi meant I could upload content quickly and effortlessly and there were plenty of charging points too.
Food and Drink: More Than Just an English Breakfast
Now, we all know airport lounge food can be hit or miss, but the Plaza Premium Lounge Heathrow has seriously upped its game. The presentation is on point – think Le Creuset-style pots filled with steaming hot dishes.
If you’re not into the classic cooked English breakfast, no worries – there’s a wide range of alternatives:
Fresh salads and cheeses
Hearty soups
Cakes and pastries
Fruit and healthy snacks
Everything is well labeled, so you’ll know exactly what’s what just in case you do have an allergy or your a lactose free flexitarian like me!
I have to admit, I was way too full to eat much (silly mistake after having a pre-lounge meal), but the variety looked genuinely impressive. Plus, the lounge was well-stocked – no half-empty trays in sight!
Drinks: There’s a manned bar serving everything from draft beer to prosecco, plus a range of soft drinks, coffees, and teas. As always, responsibly indulge!
More than just Lounge Access with Priority Pass at London Heathrow
You also get lots of other perks with a Priority Pass including Member Discounts: Enjoy discounts on airport dining, airport spa's and even airport
restaurants.
I tried the The Globe Pub & Kitchen Located before the south security checks in Terminal 5, The Globe Pub & Kitchen offers Priority Pass members a £15 credit towards their bill*
*Selected benefits are currently unavailable for Members who receive their membership as a benefit from holding a payment card, banking relationship, or membership with another party.
Spa Access with Priority Pass
Be Relax Spa Priority Pass members can enjoy complimentary treatments at Be Relax Spa locations in Terminal 5. There are two spa locations:
Near Gate A8 (main terminal)
Near Gate B35 (satellite terminal)
Available treatments include:
15-minute massage
30-minute massage
Polish change plus hand massage
10-minute foot massage on a lounger
These services are available to Priority Pass members who have obtained their membership directly or through select financial institutions.*
Facilities: It’s All in the Details
When it comes to airport lounges at Heathrow, this one stands out and is a great lounge if you do have a stopover at Heathrow.
Showers: Freshen up before your flight with clean, well-maintained shower facilities.
Private Toilets: No need to trek into the terminal and back!
Wi-Fi: Not just any Wi-Fi – their own network, which is faster and more reliable than Heathrow’s.
Charging Points: Abundant and conveniently located, so you’re never far from power.
Seating Options: Whether you’re napping, eating, or working, there’s a perfect spot for you.
Why It’s My Favourite Lounge at Terminal 5
After visiting quite a few airport lounges at Heathrow, I can confidently say the Plaza Premium Lounge is my top pick. The spaciousness is unbeatable, the food is genuinely yummy! Along with the staff’s attention to detail is noticeable.
It’s also the little things that set this lounge apart. The staff are attentive but not overbearing. They clean tables quickly, ensuring no one is left with empty plates or cups. This level of service makes the entire experience feel personal and seamless.
Priority Pass: The Game-Changer
With Priority Pass, accessing this lounge is quick, easy, and affordable. The 30% off exclusive offer makes it even more tempting to upgrade your airport experience.
Here are the details for the Priority Pass program:
Global Network: With access to over 1,700 lounges and travel experiences worldwide, you can relax and recharge no matter where you’re flying.
Complimentary Benefits: Enjoy free food and drinks, and even relax in sleep pods at select airports.
Member Discounts: Enjoy discounts on airport dining, spa treatments, and more.
Flexible Options: Whether you travel occasionally or frequently, there’s a plan for you, including the Standard, Standard Plus, and Prestige memberships.
Priority Pass makes it easy to enjoy the comfort and luxury of lounge access at a fraction of the price of first-class tickets.
Even if you only fly four or five times a year, the cost per visit quickly becomes worth it especially at airports like Heathrow where food and drink prices are eye-watering.
Priority Pass is the world's largest independent airport VIP lounge access program, with over 1800+ lounges and travel experiences in over 725 cities across 145 countries! From just £69 for an annual pass.
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Tips for Visiting the Plaza Premium Lounge
Visit Early: Morning hours can be busier, so aim to arrive slightly earlier to snag the best spots.
Charge Up: Bring your devices fully charged – although power points are plentiful, popular seats fill up fast.
Maximise Your Visit: The showers are fantastic after a long haul, so make sure to freshen up if you have time.
Stay Connected: Their Wi-Fi is a lifesaver, so use it to update your travel plans or finish that last bit of work.
Ready for take off : Is It Worth the Upgrade?
Absolutely! The Plaza Premium Lounge Heathrow Terminal 5 is hands down my favourite lounge at Terminal 5. The combination of spaciousness, cleanliness, the different food options, and efficient service makes it a standout.
If you’re considering an airport lounge at Heathrow, this is the one to beat. And with the Priority Pass 30% off offer, it’s even more tempting. Whether you’re flying long haul or just need a break from the terminal chaos, the Plaza Premium Lounge has you covered.
Ready to Upgrade Your Airport Experience?
Sign up for Priority Pass today and gain access to over 1,700 lounges and travel experiences worldwide. Whether you’re a frequent flyer or just like to make the most of your travel day, it’s a game changer.
Happy travels and see you in the lounge!
London Heathrow Lounge Reviews:
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Hello, I’m Paul a professional jet-setter and all-around plane travel pro. After 15 years working in and around planes, I became a flight delay expert at a London Airport and mastered plane travel hacks, a PLANE flight expert with BIG travel plans but small carry-on.
Now, I share PLANE travel news, tips, reviews, and deals with honesty, humour, and zero baggage! Thanks for reading Review: Plaza Premium Lounge Heathrow Terminal 5, My Favourite Terminal 5 Lounge.
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